Knowledgebase: Store Policies
Playability Guarantee
Posted by Fairway Golf USA, Last modified by Fairway Golf USA on 09 September 2015 03:44 PM

Shop With Confidence!

Our playability guarantee policy is another added "shop with confidence" feature that we provide. If for some reason, you are note satisfied with the golf club purchase, simply contact us for an authorization and return the golf club for store credit within 30 days of the original shipping of the product. You will receive your store credit information once we receive your golf club(s) back.

  • The Playability Guarantee is available for golf clubs purchased with prices at or above: Iron Set - $500, Driver - $200, Fairway Woods - $180, Hybrids - $140, Wedges - $100, Putters – $100, Individual Iron - $75.
  • We offer 100% store credit of original purchase value towards your next purchase.
  • The golf club must be returned in normal use condition. Any damages under non-normal use will not be covered under the Playability Guarantee.
  • Custom clubs, special orders, personalized clubs, any altered clubs are not included in our Playability Guarantee policy.
  • The Playability Guarantee applies only to golf clubs.
  • All shipping fees for any exchanges are the customer's responsibility. Shipping fee for the original shipment will not be refunded.
  • This offer is available one time only per an original purchase.

Contact our customer service to start the process.

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